On the other hand, the Journal locations Phoenix Sky Harbor International Airport at the top of the list, thanks in part to the airport’ s “ enhanced typical Yelp score for dining establishments and a financial investment in quicker Wi-Fi activated by client problems, ” the outlet composes.
To reach its findings, the Wall Street Journal asked more than 2,500 of its readers — each is stated to have actually completed a “ comprehensive survey ”– about their current experiences at any of the 20 biggest significant airports, along with 20 “ medium-size ” airports. WSJ then divided its rankings into 2 classifications, “ since big centers truly have various obstacles, ” according to the outlet.
Airports were evaluated on 15 various requirements, with 5 concerns referring to operations, 5 relating to worth, and 5 referring to benefit. Ball games were then tallied to come to WSJ’ s rankings.
Phoenix Sky Harbor, which emerged at the top of the “ bigger ” airport ranking, made a rating of 72.22. In doing so, it likewise knocked the Denver International Airport from the No. 1 area — where it ranked in WSJ’ s 2018 survey– to No. 2, with a rating of 68.47.
“ It’s fantastic to see the Airport being acknowledged for its concentrate on client service, dependability, and benefit on a nationwide platform, ” Phoenix Mayor Kate Gallego later on stated in a news release . “ This is a strong testimony to both our airport workers and the numerous volunteer Navigators who contribute their time at Sky Harbor.”
“ This is a strong testimony to both our airport staff members and the numerous volunteer Navigators who contribute their time at Sky Harbor.”
When it pertains to “ medium-size ” airports, WSJ ranked Tampa International Airport as very first (62.36 ), followed in second-place by both Portland International Airport and Austin-Bergstrom International Airport (both of which scored 60.42.)
But at the bottom of both lists, as pointed out above, were the 3 significant air centers that serve New York City. LaGuardia Airport scored a disappointing 30 according to WSJ’ s computations, which sufficed to send it to the bottom of the “ medium-size ” airport list. That’ s absolutely nothing compared to JFK International Airport or Newark Liberty International Airport, which ended up at the bottom of the “ bigger ” airport rankings with ratings of 28.75 and 22.78, respectively.
“ We understand we have a really, long method to go, ” confessed Rick Cotton, the executive director of the Port Authority, in reaction to WSJ’ s newest rankings. “ With brand-new centers and a restored focus on consumer and guest experience, we can move from back of the pack to very first class.”